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Shipping veterinary and laboratory supplies between the US and Canada

· medixanimals

A parcel crossing the United States–Canada border is not a longer domestic delivery. It is a customs event, and the information that accompanies it determines whether it moves or waits.

The data that has to travel with the goods

Every line on a cross-border shipment needs, at minimum:

If any of these is missing, the practical outcome is a hold, a request for information and a delay measured in days rather than hours. This is why a system should refuse to create a cross-border shipment for a line that has no HS code or origin recorded, instead of shipping it and hoping.

Who pays the duties: the incoterm

The incoterm states where the seller's responsibility ends and the buyer's begins. Two are common in this trade:

Neither is universally better. DDP gives the buyer a single predictable price, at the cost of the seller pricing in duty they cannot always predict exactly. DAP keeps the price clean but means an unexpected invoice can arrive after delivery. What matters is that the term is stated before the order is placed rather than discovered afterwards.

Sales tax does not disappear at the border

Importing into Canada generally brings GST into play at the border, with provincial taxes applying according to where the goods end up. Importing into the United States involves state-level sales tax rules that depend on destination. Neither is a property of the shipment; both depend on the buyer, the destination and the nature of the goods. The practical point is that a cross-border quote is incomplete until the destination is known, which is why tax appears at checkout rather than on the product page.

Temperature control and dangerous goods make the border harder

A refrigerated shipment has a transit window. A customs hold consumes that window with no regard for it. This is the argument for getting the paperwork right the first time rather than relying on speed to absorb a delay, and the argument for despatching temperature-controlled cross-border orders early in the week.

Dangerous goods add a second layer: the classification must be declared, the packaging must match it, and some modes of transport are simply unavailable. A dangerous good that is also temperature controlled has to satisfy both sets of constraints at once, and the set of workable services can get very small.

What usually causes the delay

In roughly descending order of frequency:

  1. Country of origin recorded as the shipping country rather than the manufacturing country.
  2. A description too generic to classify.
  3. An HS code that does not match the description.
  4. Value declared inconsistently between the invoice and the customs data.
  5. A missing certificate or permit for an item that needed one.

Four of those five are data problems, fixable before the parcel leaves, and cheaper to fix there.


This article is general information about cross-border logistics. It is not customs, tax or legal advice, and classification and duty treatment depend on the specific goods and the current tariff. Confirm classification and any permit requirements with a customs broker or the relevant authority.

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